Refund Policy

At Aayushi Creations, we value our customers and want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

1. Eligibility for Returns

Items must be unused, unwashed, and in original packaging with all tags intact.
Return requests must be raised within 7 days of receiving the product.
Customized, made-to-order, or sale items are non-returnable and non-refundable.

2. How to Initiate a Return

To request a return, please contact us at:
📧 [Insert Email Address] | 📞 [Insert Contact Number]
Provide your order number, product details, and reason for return.
Our team will guide you through the return process.

3. Shipping for Returns

Customers are responsible for the cost of return shipping unless the product is defective or incorrect.
We recommend using a trackable courier service, as we are not responsible for lost return shipments.

4. Refund Process

Once we receive the returned product, it will undergo a quality check.
If approved, refunds will be issued to the original payment method within 7–10 business days.
Shipping charges, COD charges (if any), and taxes are non-refundable.

5. Exchange Policy

Exchanges are possible only for size or design issues, subject to availability.
If the desired product is unavailable, a refund or store credit will be provided.

6. Damaged or Defective Items

If you receive a defective or wrong product, please notify us within 48 hours of delivery with photos as proof.
We will arrange a replacement or issue a full refund.

7. Contact Us

For any queries regarding returns or refunds, please contact:
📧 Email: [Insert Email Address]
📞 Phone: [Insert Contact Number]

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